Are you a web designer? Then you'll enjoy designing websites, right?
Not so keen on customers with tricky questions about email setups or PC niggles, though?
So, you've designed a web site for your customer - It's all been signed off & everybody's happy. You go live and then discover that your customer is struggling with the setup of the email associated with their domain. This is frustrating - you know that good after-sales service is key and you can't let your client down but it's not a fault with the service you're providing. How long do you spend sorting out what are clearly issues with their own IT systems?
Your Computer Department is here to help. We'll work with directly with your customers to get them up and running via secure remote support sessions. It's one less headache for you and allows you to get back to what you do best - web development!
We have in-depth knowledge of web design, hosting and domain management. There's no learning curve involved - simply pass us the details and refer us to your client.
Contact us TODAY for a chat about IT support for your clients.