Your Computer Department, Click for Home.

Providing IT Support for Businesses since 2000
Call us on 0115 824 0 825

Client support for web designers

Are you a web designer? Then you'll enjoy designing websites, right?
Not so keen on customers with tricky questions about email setups or PC niggles, though?

So, you've designed a web site for your customer - It's all been signed off & everybody's happy. You go live and then discover that your customer is struggling with the setup of the email associated with their domain. This is frustrating - you know that good after-sales service is key and you can't let your client down but it's not a fault with the service you're providing. How long do you spend sorting out what are clearly issues with their own IT systems?

Your Computer Department is here to help. We'll work with directly with your customers to get them up and running via secure remote support sessions. It's one less headache for you and allows you to get back to what you do best - web development!

We have in-depth knowledge of web design, hosting and domain management. There's no learning curve involved - simply pass us the details and refer us to your client.

 

Full range of support facilities including...

  • Email system migrations
  • IMAP and PST exports
  • Office 365
  • Google Apps
  • POP3 / IMAP support
  • Browser caching issues resolution
  • Host file configuration for web site testing
  • DNS configuration
  • Windows updates & security patches
  • On-premise server maintenance
  • Application fault resolution

 

You Choose...

 

Method 1
Direct to client

Step 1
You agree with your client that they need our assistance

Step 2
We work directly with your client

Step 3
We invoice your client - not you!


* No contract required
* No minimum spends

OR

Method 2
White label

Step 1
We work with your clients on your behalf

Step 2
We invoice you with itemised monthly invoicing

Step 3
You invoice your client at your own rates

* Monthly subscription
* Itemised invoicing

 

Contact us TODAY for a chat about IT support for your clients.

Client Feedback

"10 out of 10 for excellent customer service, which is superb, thank you."

The Beeston Express


"As always 10/10 from me Eddie – really appreciate your speedy response to all our queries and efficient resolution of the issues we’ve had."

East Midlands Baptists Association


"Eddie is a true find! Can call upon him anytime and rely on him to sort my IT out."

SW Services


"Always very helpful, approachable and reliable."

Foster Textiles & Machinery


"I would have no hestitation to recommend Eddie's Google Adwords experience to anyone who is serious about venturing into sponsored advertising on Google."

More4 Loans


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All rights reserved

'Your Computer Department' is a trading name of Regent Systems Ltd. Registered office: 15-17 Foster Avenue, Beeston, Nottingham NG9 1AE. Company number 7993625 registered in England & Wales.