Remote-only consultancy for UK small businesses. Based in Beeston, Nottingham.

IT consultancy for UK small businesses

Book time for IT consultancy for UK small businesses. Senior remote help for decisions, fixes and improvements. No contracts. Pay as you go. Everything is documented.

Book a session Start with a discovery session

Your Computer Department (YCD) is a UK-based, remote-first IT support and consultancy service for sole traders and small businesses.

Choose the right starting point

You do not need to know whether this is “support” or “consultancy”. Pick the option that matches the situation and we will keep it controlled. This page is the hub for IT consultancy for UK small businesses and it routes you to the right booking option.

Book a session

Best when you know the problem and want it fixed or decided properly.

  • Focused time on Teams.
  • Stop-loss. If we need more time, we book the next block.
  • Written outcome and next actions.

Ready to move. Book a remote session. Book a session

Discovery session

Best when the situation is unclear, messy, or you need options and a plan.

  • We scope what is really going on.
  • You leave with priorities, options, and a recommended next step.
  • If it is bigger than a session, we will propose a fixed-scope project so it does not sprawl.

Stop guessing. Scope it properly first. Book discovery

What it means in practice

Work is scheduled and documented. If your request arrives by email first, it is still captured and handled cleanly.

  • Day-to-day fixes can stay as ticketed support.
  • Anything that needs decisions, trade-offs, or change control moves into a booked session.
  • Invoices are ticket-based and time-tracked.

If you are new, start with a session or discovery. Either route works.

Common problems we sort

These are the situations people usually arrive with. If it is not here, it is still worth checking the coverage list.

Microsoft 365 and email

  • Sign-in and MFA problems.
  • Shared mailboxes and permissions.
  • Outlook issues, mail flow problems, sender setup checks.

Files, Teams and OneDrive

  • OneDrive not syncing or duplicating.
  • SharePoint permissions confusion.
  • Teams sprawl and file chaos.

Security and stability

  • Risky admin setup and account lockouts.
  • Backup confidence checks and restore testing.
  • Device baseline tidy-ups and patching hygiene.

See the full list of what we cover and what we do not. What we cover

How IT consultancy for UK small businesses works

Everything is remote-only and booked. No open-ended calls. If we cannot finish inside the session, we book the next block or convert it into fixed-scope work.

1. Quick assessment

We confirm what is affected, what “done” looks like, and what access is needed.

  • Impact and deadline.
  • Systems involved.
  • Blockers and permissions.

2. Booked session

Focused time to fix, decide, or design the safest next step.

  • Time-boxed delivery.
  • Changes agreed and recorded.
  • Summary and next actions written up.

3. Fixed-scope project

When work is bigger or variable, we scope it and deliver it in a controlled block.

  • Clear inclusions and exclusions.
  • Scheduled change windows.
  • Handover notes and a tidy end state.
Do you offer onsite visits or callouts

We are remote-only. If something must be done physically, we can guide your local hands on a call or coordinate with a local contractor you choose.

What if we run out of time in the session

We stop on time. If we need more time, we book the next block. If the scope is expanding, we propose fixed-scope work so it does not sprawl.

How does pricing work

Sessions and work are billed by time used and recorded against tickets. Pricing details and policies are on the pricing page.

See consultancy pricing.

What do you need from us

We need a one-sentence outcome, a decision-maker available for approvals, and admin access where changes are required. If ownership is unclear, the first session can be used to recover it safely.

Read the full consultancy FAQs.