Remote-only IT consultancy for UK small businesses.
Book a consultancy session
Book focused time to fix a problem, make a decision, or get a clear plan. Sessions are remote, by appointment, and you leave with a written summary and next steps.
Your Computer Department (YCD) provides remote-only IT support and consultancy for UK small businesses. Based in Beeston, Nottingham.
Choose a session length
Pick the closest match. If we need more time, we’ll agree the next step and book follow-on time.
60-minute session
Best for a single issue or decision with a clear goal.
- Fix a specific Microsoft 365, email, or device problem.
- Review and improve a setup that keeps causing issues.
- Choose between options (tools, licences, suppliers) with clear reasoning.
90-minute session
Best when there are a few moving parts or multiple users involved.
- Untangle a problem that crosses email, accounts, and devices.
- Plan and start a tidy-up (Teams/SharePoint/OneDrive structure, permissions, sprawl).
- Work through a more complex change with time for checks.
If you’re not sure what the real problem is yet, discovery is designed for that: book a discovery session.
Book your session
Choose a time and session length. If you can, add a one-sentence objective so we can start fast.
Choose your session
Pick the option that matches what you need. You’ll book directly in Microsoft Bookings.
Quick Consultation (30 mins)
Best for a quick decision, second opinion, or a fast diagnosis with a clear next step.
- Clear recommendation
- Quick troubleshooting direction
- Confirm the best option before you spend money
Book a 30-minute slot Book 30 mins
Consultancy session (60 mins)
Best for a single issue to fix, or a decision that needs proper thinking and checks.
- Target one clear outcome
- Work through options and trade-offs
- Leave with written next steps
Book a 60-minute session Book 60 mins
Discovery / deep dive (90 mins)
Best when it’s messy or unclear, or there are multiple moving parts and you want clarity and a plan.
- Find the real cause (not just symptoms)
- Prioritised recommendations
- Plan the next steps properly
Book a 90-minute deep dive Book 90 mins
Not sure which to choose? Start with Discovery / deep dive if the situation is unclear.
Prefer to book by email? help@yourcomputerdepartment.co.uk or call 0115 824 0825.
What you’ll get
The goal is clarity and momentum, not a vague conversation. You should leave knowing exactly what changed, what was decided, and what happens next.
Clear outcomes
- Progress on the agreed goal (fix, decision, or plan).
- Options and trade-offs explained when choices are needed.
- Recommendations for the most reliable next step.
Written summary
- A short written recap of outcomes and decisions.
- Next actions and priorities.
- Anything you should monitor or confirm afterwards.
Want to understand the overall approach? Read how we work.
What to have ready
You don’t need a big brief. These basics make the session efficient.
One-sentence objective
- What do you want to be true by the end of the session
- Any deadline
- Anything you’ve already tried
Access where appropriate
- Access to the affected device/account
- If changes are needed, the right permissions available
- If there’s a supplier, have their details to hand
The right person available
- Someone who can approve changes if needed
- Someone who knows how it’s meant to work
Unsure what you need yet? Discovery is the right starting point.
Is a booked session the right choice
If you can describe what you want to achieve, a session is usually the fastest route. If the situation is unclear, discovery will be a better start.
A session is ideal when
- You have a specific problem that needs fixing.
- You need a decision and want a clear recommendation.
- You want to reduce recurring IT issues and tighten the setup.
Discovery is better when
- You don’t know what the real problem is yet.
- There are multiple symptoms and you need structure.
- You want options and a plan before committing time to changes.
For examples of what we do (and don’t) cover: what we cover.
FAQs
Is this remote-only
Yes. Sessions are remote-only. If something must be done physically, we can guide local hands on a call or work alongside a contractor you choose.
What will I get after the session
You’ll receive a written summary of outcomes and decisions, plus next steps and priorities.
How do I know whether to book 60 or 90 minutes
If it’s one clear issue, book 60 minutes. If there are multiple moving parts, book 90. If it’s unclear, start with discovery.
Where can I see pricing
Pricing is listed on the consultancy pricing page.
Want more answers? Read the full FAQs.
Book now, or start with discovery
If you know what you want to achieve, book a session. If it’s messy or unclear, start with discovery and we’ll turn it into a clear plan.
Last updated: 25 January 2026.