Categories
FAQ

How to set up Office 365 Email on iPhone

Apple Mail – It’s built in, but is it any good for Office 365?

Eddie’s recent video guide shows you step-by-step how to connect your Office 365 mailbox, contacts and calendar to your iPhone or iPad. If you didn’t get to see it, then here is the video on his IT Support Service YouTube channel.

Apple Mail is great for people who are used to using that app. It brings Office 365 to a familiar environment.

It’s fairly good at the job, too. It synchronises your emails with what you see in Outlook on your laptop or desktop PC. It makes sure that you have your calendar with you, and it even synchronises Outlook with your iPhone’s address book.

So, what more could you possible want? Well, some people like it, and others don’t. That might not be enough to make the switch on its own but there are some tiny features in the Outlook App that you will miss out on if you stick to the Apple Mail app.

Also, consistency is a big thing these days. We find Office 365 is tricky to guide users through over the phone if they have an Android mobile device. In contrast, the Outlook App on Android just… well, it just works. So, if half your staff have iPhones, and the other half have Android, then maybe there’s some mileage in using the Outlook app across the board – so everyone knows how it works.

There will be an Office 365 on Outlook iOS App installation video guide soon, so watch this space!

Categories
FAQ

How to setup Office 365 in iOS on an iPhone or iPad

How to setup Office 365 on an iPhone or iPad

  1. On the iPad or iPhone, go to SETTINGS > MAIL, CONTACTS, CALENDARS > ADD ACCOUNT
  2. Select EXCHANGE from the list of types.
  3. Enter your email address for this account, your password and then give it a description.
  4. It may then prompt you that it cannot verify server identity – tap CONTINUE.
  5. Depending on the setup of your domain, this may be enough and it may find all of your settings automatically. If it doesn’t, carry on with the next step.
  6. On the next page, enter the server as follows:
    outlook.office365.com
  7. Enter your email address and click NEXT
  8. The next screen lets you select the features you wish to synchronise with. Ensure all features are enabled.
  9. If it prompts you to decide whether to keep items on the phone or delete them, the safest option is to keep on phone.

Office 365 is now configured on your device. You will find your new email account in the standard Mail app on your iPhone or iPad.

If you would like further advise on this subject, please call us.