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FAQ

How to configure Office 365 Shared Mailbox on iPhone

Access shared mailboxes from your iPhone using Outlook Mobile

With so many people needing to access so many mailboxes, from places other than their desktop or laptop computer, it makes sense to configure your mobile phone to be able to see shared mailboxes.

Using Apple Mail, you’d need to add a separate mailbox and it gets very messy with login credentials. Thankfully, there’s an easir way using Outlook for Mobile. This works on iPhones, iPads and also Android-based phones and tablets, too.

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Online IT Support - News

Data Backup & Restore Testing

When did you last test your backups?!

The cause of unrecoverable data is, in most cases, human error. Even the best backup system in the world is configured by a human being.

A backup system that was correctly configured initially, may run into an issue without you noticing. Backup system updates, configuration errors and all manner of other factors my lead to something that no longer serves the purpose. Equally, a backup system that has never been tested could run for years without anyone noticing that it unsuitable.

With these issues in mind, it is critical that your backup systems are tested regularly to ensure that, if needed, you would be able to restore your data.

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FAQ

How to set up Office 365 Email on iPhone

Apple Mail – It’s built in, but is it any good for Office 365?

Eddie’s recent video guide shows you step-by-step how to connect your Office 365 mailbox, contacts and calendar to your iPhone or iPad. If you didn’t get to see it, then here is the video on his IT Support Service YouTube channel.

Apple Mail is great for people who are used to using that app. It brings Office 365 to a familiar environment.

It’s fairly good at the job, too. It synchronises your emails with what you see in Outlook on your laptop or desktop PC. It makes sure that you have your calendar with you, and it even synchronises Outlook with your iPhone’s address book.

So, what more could you possible want? Well, some people like it, and others don’t. That might not be enough to make the switch on its own but there are some tiny features in the Outlook App that you will miss out on if you stick to the Apple Mail app.

Also, consistency is a big thing these days. We find Office 365 is tricky to guide users through over the phone if they have an Android mobile device. In contrast, the Outlook App on Android just… well, it just works. So, if half your staff have iPhones, and the other half have Android, then maybe there’s some mileage in using the Outlook app across the board – so everyone knows how it works.

There will be an Office 365 on Outlook iOS App installation video guide soon, so watch this space!

Categories
Online IT Support - News

Adapting your business to working from home

It has been a difficult time for most of us over the recent weeks. We are clearly not out of the woods just yet although some businesses, mainly in the manufacturing and construction industries, are now returning to work. Early indications are that business owners are finding it difficult to get many of their key members of staff back to work due to childcare challenges. With schools remaining closed, staff are finding that they are unable to find suitable care for their children during the time when they would need to be at work.

There are, however, ways in which we can adapt to cope with some of these circumstances. There is a mixture of opportunities that can soften the blow, although few of them are ideal for anyone. Staggering working times so that parents can take it in turns to look after their children is one idea. There are also very interesting and affordable ways in which technology can help, too. Working from home is not just becoming normal, it’s becoming a necessity.